Residential Accessibility and Inclusive Design

Corporate Accessibility & Inclusive Design Consultation

The Accessibility for Manitobans Act (AMA) became law in 2013 and was developed to identify, prevent and remove barriers to accessibility of services and the public environment. Our consultative inclusive design services assist building owners and businesses to stretch beyond building codes to reach best-practice Canadian standards in accessibility and inclusion.

When consulting on new space or the renovation of current space, we use principles of Universal Design and Sustainability while considering the functional use of space as it relates to mobility, cognition and sensory differences in the people who work for and access your business. Our inclusive design consultants work with architects, builders, project managers to help you renovate or build a fully accessible environment, optimizing ergonomics and ability, with a human factor focus.

Customer Service Accessibility Audits

This innovative user experience, tablet-based screening, is conducted by our cross-disability expert Testers who identify barriers in Customer Service based on their on-site, telephone and website interactions. Our disability and accessibility professionals (Enabling Access’ Occupational Therapists) coordinate the screenings, examine solutions and consider best practice barrier removal strategies to improve organizational attitudes and practices related to disability and accessibility. The report deliverable outlines prioritized solutions to remove and prevent Customer Service barriers, with the goal of creating a more inclusive organization. Our findings and proposed solutions are presented to organization stakeholders, aim to meet obligations under the Customer Service Standard of the AMA, and can be applied directly into the organizational Accessibility Plan. 

Architectural/ Physical Accessibility Audits

This professional audit includes a tablet-based, user experience screening of the physical environment, conducted by our cross-disability Testers to identify physical barriers in your environment. These findings inform Enabling Access’ Occupational Therapists and f- BLOK Architecture’s Architects as they conduct a comprehensive analysis of interior and exterior spaces considering best practice accessibility and inclusive design guidelines. The comprehensive report offers prioritized conceptual remedial work and ‘work-arounds’ for deficient areas. Functional solutions include a variety of sensory, physical, and cognitive considerations. Our findings and proposed solutions are presented to organizational stakeholders and can be applied directly into the organization's Accessibility Plan. 

Accessible Event Planning

This professional consultative service includes a tablet-based, user experience screening of the physical environment specific to current or future events, conducted by our cross-disability MLPD representatives to identify physical barriers. Their results inform our Architects and Occupational Therapists as they conduct a comprehensive analysis of the exterior and interior spaces related to the event, a review of all event related marketing (web, print, media), audio-visual requirements, safety procedures, and staffing services. The comprehensive report deliverable includes short-term workarounds and prioritized long-term solutions to ensure your events are inclusive and accessible for all.

Workplace Accessibility and Inclusion Training

The following training can be customized for your audience in 1-hour, 1/2 day or full day courses.


*Creating Inclusive Workplaces - Recruitment to Accommodation

*Accessible Customer Service Practices - How Small Efforts Can Go A Long Way

*Disability Awareness- Dignity, Respect, and Human Rights

*Accessibility for Manitobans Act - Employer Obligations and Corporate Accessibility Planning



The Accessibility for Manitoban's Act and all that it involves is new and unfamiliar to most of us who attended your presentation. We knew about the highly visible areas, such as wheelchair ramps and automatic door openers, but for most of us, that’s as far as it went. When Marnie Courage spoke of room layout design, technology, and communication barriers this was something that most of us just took for granted.  You walked us through a lot of valuable information and you provided us with the tools we will need to meet the needs of our communities.


-Doug Armstrong (Safety Office, Brandon School Division)

Accessibility Symposiums and Workshops

Home Modifications - Building Accessible Futures    

June 14, 2018. Viscount Gort Hotel. Winnipeg. 9 am- 12 pm 

October 19, 2017

Marnie Courage presented "Accessible Real Estate: New Laws. New Opportunites."

at the REALTORS Reset Conference in Winnipeg.

Marnie Courage of Enabling Access Hosts Inclusive Design Symposium

With 72 attendees sharing the goal of improving the Inclusive Design

of Manitoba's built environment, our event was a great success!

Thank you to speakers Bob Topping of DesignAble Environments,

Trevor Rebeck of CHCP Elevators, and Nicole Gareau-Wilson from the Disabilities Issues Office for their contributions!